Legal

Refund & Cancellation Policy

Transparent policies regarding payments, plans, and digital services.

DIGITAL SERVICES POLICY

Please note that due to the nature of digital advertising and instant listing activation, our refund policy is strictly enforced.

1 GENERAL REFUND POLICY

1.1. Ladigits India Private Limited ("Company"), operating as Kerala Business List, provides digital advertising and business listing services.

1.2. All payments made to Kerala Business List for subscription plans, featured listings, banner advertisements, or any other digital services are NON-REFUNDABLE and NON-TRANSFERABLE.

1.3. Once a service is activated, configured, or a listing is live on our platform, the resources and server space are allocated, and the service is deemed consumed. Therefore, no refund requests will be entertained.

2 CANCELLATION OF SUBSCRIPTIONS

2.1. Users may cancel their subscription renewal at any time by contacting our support team or through their dashboard (if applicable).

2.2. Cancellation requests will ensure that no future billing occurs, but no pro-rata refunds will be issued for the remaining duration of the current active term.

2.3. Your listing will remain active until the end of the paid period, after which it may be downgraded to a free plan or removed.

3 EXCEPTIONAL CIRCUMSTANCES

3.1. While our general policy is 'No Refunds', we may consider refund requests in the following specific scenarios at our sole discretion:

  • Duplicate Payment: If you have accidentally made double payment for the same invoice/service.
  • Technical Failure: If we are unable to deliver the service or activate your account due to a technical failure on our end that lasts for more than 72 hours.

Note: In such cases, please email us at support@keralabusinesslist.com within 7 days of the transaction.

4 TERMINATION DUE TO VIOLATION

4.1. If your account or listing is terminated, suspended, or blocked by Kerala Business List due to a violation of our Terms of Service (such as posting illegal content, spamming, fraud, or misrepresentation), you will NOT be eligible for any refund of the fees paid.

5 CONTACT FOR BILLING ISSUES

If you have any questions regarding our Refund Policy or a specific transaction, please contact us:

Phone Support

+91 7777997157

Last Updated: February 06, 2026. Ladigits India Private Limited reserves the right to modify this policy at any time without prior notice.

Kerala Business List

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