Privacy Policy

1 Information We Collect

1.1 Personal Information

When you use Kerala Business List, we may collect the following personal information:

Contact Information: Name, email address, phone number, business address
Business Information: Business name, category, description, operating hours, services offered
Account Information: Username, password (encrypted), profile picture
Payment Information: Billing address, GST number (payment processing is handled securely by third-party processors)
Communication Data: Messages, reviews, ratings, and feedback you submit through our platform

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

Device Information: IP address, browser type, operating system, device type
Usage Data: Pages viewed, time spent on pages, click patterns, search queries
Location Data: Approximate geographic location based on IP address
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies (see Section 6)

1.3 Information from Third Parties

We may receive information about you from third-party sources, including social media platforms, analytics providers, and advertising networks.

2 How We Use Your Information

We use the information we collect for the following purposes:

Service Provision & Improvement

To create and manage your account
To display your business listing on our platform
To process payments and subscriptions
To provide customer support and respond to inquiries
To improve our website functionality and user experience
To analyze usage patterns and optimize our services

Marketing & Communications

Internal Marketing: We may use your email address and phone number to send you promotional offers, newsletters, updates about new features, and special deals related to Kerala Business List services
To send transactional emails (account confirmations, password resets, invoices)
To notify you about changes to our services or policies
To conduct surveys and gather feedback

You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Legal & Security

To comply with legal obligations under Indian law
To prevent fraud, abuse, and security threats
To enforce our Terms and Conditions
To protect the rights and safety of our users

3 How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Public Listings: Information you include in your business listing (business name, address, phone number, description, photos) will be publicly visible to all users of Kerala Business List.
Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments, sending emails, analyzing data, and providing customer support. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties when you give us explicit permission to do so.

4 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, tax, or regulatory purposes.

5 Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure password hashing and storage
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6 Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your browsing experience.

Types of Cookies We Use:

Essential Cookies

Required for the website to function properly (e.g., login sessions, security)

Analytics Cookies

Help us understand how visitors use our website (e.g., Google Analytics)

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness

Preference Cookies

Remember your settings and preferences (e.g., language, location)

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may affect the functionality of our website.

7 Your Privacy Rights

Under applicable Indian data protection laws, you have the following rights:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information (subject to legal obligations)
Right to Object: Object to processing of your personal information for marketing purposes
Right to Withdraw Consent: Withdraw your consent for data processing at any time
Right to Data Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us at support@keralabusinesslist.com or call +91 7777997157.

8 Children's Privacy

Kerala Business List is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

9 International Data Transfers

Your information may be transferred to and processed in countries outside India, including countries that may not have the same data protection laws as India. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Ladigits India Private Limited

Email: support@keralabusinesslist.com

Phone: +91 7777997157

Location: Kottayam, Kerala, India

Website: https://keralabusinesslist.com

We will respond to your inquiry within 30 days.

Your Privacy is Important to Us